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Privacy Policy

This Privacy Policy explains the practices and policies of Workbell, Inc. (“Workbell”) regarding the collection and protection of Personal Data supplied by users or collected by us from users of www.workbell.io and Workbell's Products, Software or Services (the “Product(s)”).

Workbell defines “Personal Data” as any data from which it is practical to directly determine the identity of an individual.

By use of the Product, you agree (I) to comply with the terms and conditions of this Privacy Policy and (II) Workbell may process (i.e., collect, use, etc.) your Personal Data as described in this Privacy Policy or the User Agreement. Personal Data may be processed by Workbell in the country where it was collected.

Workbell reserves the right in our sole discretion to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification of this policy will be posted online at https://workbell.io, and a User’s continued use of the Product will signify agreement to such changes.

I. Personal Data

We will not sell or market the email addresses or other collected personal information of registered Users to third parties. We will not distribute, sell, or barter any data that you upload into the Product. We may view your Workbell instance data and uploaded information to provide system maintenance and technical support only. You acknowledge and agree that Workbell may occasionally send you communications regarding your account or the Product via email.

By submitting your email address to access content resources on www.workbell.io, you agree to receive future communications from Workbell related to sales and CRM education, including newsletters, special offers, and notices of upcoming events hosted by Workbell.

II. Cookies and Passive Data Collection

Workbell uses cookie, IP address, GPS location, URL information and other technical connection details to improve and further develop the Product, and to provide enhanced or geographically differentiated features and Product levels to Users, where available.

Workbell uses cookies to save User screen names, session validators, and on Users’ browsers and hard drives, and may use them to provide tailored Product features to those Users, as they become available. Workbell may also use cookies to provide retargeting advertising on other sites based on your previous interaction with the Product. We promise that our retargeting partners will never collect personal information such as your name, email address, postal address, or telephone number.

IP Addresses also help us diagnose network congestion, problems with our servers and otherwise assist in the administration and delivery of the Product to our Users.

III. Links to Third Party Sites

Workbell websites may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.

IV. Google Analytics

Workbell uses Google Analytics to track usage of the Workbell application and workbell.io. Workbell may use anonymized demographic and interest-based data from visitors to influence how we purchase advertising. Using the Ads Settings, users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

We do not share any data that you add to your Workbell account with Google.

V. Workbell Service Providers

Workbell uses certain third-party service providers to improve your experience. For example, when you file a support ticket, we will transmit a minimal amount of your Personal Data (e.g. your email address) to our support software provider. These third parties will be required to adhere to Workbell Privacy Principles or, at a minimum, Workbell will require the third party to certify they follow privacy protection equal to Workbell’s.

VI. Legal Requirements

Workbell does not disclose Personal Data, including the data you enter or upload into the Product, unless disclosure is necessary to comply with an enforceable government request such as a warrant.

VII. Change of Ownership

In the event of a change in ownership, or a direct merger or acquisition with another entity, we reserve the right to transfer all of Workbell User information, including Personal Data, to a separate entity. We will use commercially reasonable efforts to notify you (by posting on www.workbell.io or via an email sent to the email address you provide) of any change in ownership, merger or acquisition of Workbell’s assets by a third party.

VIII. Security

All of your Personal Data, stored by Workbell or otherwise, is considered confidential and private. Appropriate industry standard administrative, physical, and technical safeguards will be maintained by Workbell to protect against the loss, misuse and alteration of the information under our control.

Workbell shall not: (a) Intentionally modify your Personal Data, (b) Disclose your Personal Data except as compelled by law or as expressly permitted in writing by you, or (c) Access your Personal Data except to provide maintenance, verification, or prevention of technical problems, associated with the Product or to provide technical support at your request.

Workbell takes reasonable steps to ensure the integrity and security of our network and systems but does not expressly make any guarantee these security measures will prevent third-parties from obtaining Personal Data by illegal actions or attacks. Should such an attack be perpetrated, Workbell will supply authorities with available information on the third party when such event comes under prosecution.

IX. Passwords

It is your responsibility to choose secure passwords and to keep them safe. Workbell cannot be responsible for Personal Data that is compromised due to an insecure or stolen user password. If you are authenticating with Workbell via a third-party (e.g. Google Apps), those passwords must also be secured.

X. Updating or Removing User Information

You may, at any time, choose to correct or update the information you have submitted to Workbell by updating your account on our website or in the Product. If you cancel your account, your Personal Data and other information may be retained in our archive or backup records.

XI. Privacy Complaints and Inquiries

If you have a dispute or complaint about privacy on a Workbell website or the Product, we kindly ask that you attempt first to resolve the issue directly with Workbell by emailing contact@workbell.com.

All inquiries to Workbell about the Privacy Policy or the User Agreement should be made by emailing contact@workbell.com.

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